Dear Minister Moore,
Writing with a follow up regarding Shaw’s Local Television Satellite Solution (LTSS) program.
As I noted in my previous post on this topic, my parents were able to eventually obtain a free satellite dish, receiver and installation through the program.
I spoke with my Mom this morning and they’re actually receiving more stations than first thought.
Here’s the list:
2 – Shaw Direct’s home channel
9 Knowledge Network
23 CTV 2 Alberta
37 CBC Toronto
39 Global Toronto
40 CityTV Toronto
44 CTV 2 Toronto
50 MCTV Sudbury (CTV)
52 Global Thunder Bay
(PLUS: They also still get Global analogue OTA from the tower in Vennachar.)
As you can see, my parents are being well served through the LTSS. They now have a much broader selection of channels that are very clear. My mom was unable to advise if the channels are HD or not.
While my mom is happy with the channels she is wondering how long the free service will last.
I told her that based on what the CRTC keeps telling me, indefinitely. Otherwise, why else would KvF be so confident in the program as a solution for rural and remote Canadians who have lost OTA TV as a result of the digital television transition?
My main issue with the LTSS program, currently, is that it is not being promoted well enough:
1) If I hadn’t told my parents about the LTSS program they never would have known about it.
2) If I hadn’t told them that they should be getting a dish they never would have kept trying after first being told they were ineligible for the LTSS.
3) If I hadn’t told my parents about the LTSS their neighbours wouldn’t have learned about it either.
More about my parents’ neighbours in Part 3 of this series.
p.s. Shaw’s LTSS toll free number is 1.888.782.7602. Call ASAP since the program will end by November at the latest.