Dear Minister Moore,
Summer has arrived early, eh?
Before I get to Part 3 of my review of Shaw’s Local Television Satellite Solution (LTSS) program, I’d first like to add something I forgot to mention in Part 2 of this post.
While the LTSS program is now bringing more and better quality television channels to my parents’ place in Denbigh, ON, one downside of the LTSS program that I failed to mention is that it is low on the local (in Ontario, at least).
Of the 12 channels that my parents can now watch in Denbigh, none are local.
Ottawa is only 2 hours away but zero Ottawa stations are available in Denbigh via the LTSS (or OTA DTV for that matter).
For the 40 years leading up to Canada’s digital television transition, Denbigh residents could watch CJOH (CTV Ottawa) and CBOT (CBC Ottawa) among others over-the-air in analogue. No luck since August 31, 2011.
The closest station available in Denbigh under the LTSS is CTV Sudbury which is 6 hours away.
My point here is that there is a downside to satellite beyond cost and line of sight reception. Satellite sucks for local television.
Now for Part 3 of my LTSS report featuring the handsome hoser pictured above.
Toby is the son of my parents’ neighbours in Denbigh.
Like so many Canadian sons and daughters, Toby has been trying to help his parents (both Seniors) to adjust to the digital television transition.
Toby’s mother thought she would also apply to the LTSS after learning of the eventual success my parents had.
The refurbished Starchoice SD receiver arrived no problem (as pictured above).
Things were looking up until it came to the installation.
The same guy from Kingston who installed my parents dish drove up to Denbigh.
Chris the Installer started doing his thing but soon ran into trouble.
In order to get to a spot with a clear line of sight from the dish to the Shaw satellite(s), Chris had to run a bunch of cable up to the road.
Unfortunately for Toby, his parents domicile is more than 250 feet from where the Shaw Direct dish needed to be installed.
Apparently, installers are not allowed to run more than 250 feet of coax to the dish since the signal will degrade too much.
The end result for Toby and his parents (and his sister and brother in law) is that they are not able to receive TV under Shaw’s LTSS program.
From what my brother has advised, Chris the Installer simply packed up and left once he learned that they needed more than 250 feet of cable.
I mentioned this scenario on Twitter and the ever resourceful Mike Vormittag advised that an amplifier at the 250 foot mark could be a fix.
Whether Shaw will resend Chris to try again with an amp is unclear.
That’s Toby’s LTSS story.
Do you have a LTSS story? Please let me know via a comment on this here blog.