Part 3: Attempting to receive ATSC 3.0 (nEXTgenTV) over-the-air (OTA) TV signals in the Greater Toronto Area (GTA) of Ontario, Canada

Humber College, North Campus. Finch West and Highway 27, Toronto, Canada.

Dear Minister St-Onge,

Happy 2024.

Writing with Part 3 of my efforts to receive ATSC 3.0 (nEXTgenTV) over-the-air (OTA) TV signals in the Greater Toronto Area.

I am pleased to report that I have finally been able to access ATSC 3.0 OTA TV signals in Toronto!

While I was unable to receive any OTA TV signals from the front of Humber College’s North Campus, SW of Finch West and Highway 27 in Toronto, once I moved to the other side of the Barrett Centre of Technology Innovation at Humber I was able to receive four ATSC 3.0 OTA TV signals being broadcast by the college.

The other side of Humber North where I was able to receive their signals!

Using ADTH’s ATSC 3.0 tuner connected to an Antennas Direct Clearstream Eclipse antenna and signal booster/pre-amp, I was able to receive ATSC 3.0 signals from Humber on Channels 28-4 VS1-4K, 28-5 VS1-FHD, 28-7 VS1-HD, and 28-8 VS1-SD via my 19″ RCA TV.

28-4 VS1-4K was airing past ATSC 3.0 presentations held at Humber.

Source: Humber College.

28-5 VS1-FHD was airing archival promotional footage from Humber College.

Source: Humber College.

28-7 VS1-HD was airing footage of natural landscapes.

Source: Humber College.

 

28-8 VS1-SD displayed a frozen fragmented screen of someone on a scooter.

Source: Humber College.

Importantly, I was able to receive Humber’s ATSC 3.0 TV signals over-the-air without also needing an internet backchannel. When I was having trouble trying to receive ATSC 3.0 OTA TV signals from Buffalo for Part 2 of these posts, I suspect it was due to the fact that I did not have internet.

I gather then that Humber College is not requiring viewers to also have internet to watch their OTA TV signals. The ability to watch ATSC 3.0 over-the-air (OTA) TV signals without the need of an internet backchannel is what ATSC has advertised for the standard.

While it is unclear how many GTA residents and visitors currently have an ATSC 3.0 tuner to watch such content over-the-air, that Humber College has supported such an excellent research project is fantastic. Bravo!

Cheers,

Steven

 

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Trying to watch no-fee live TV without a TV antenna

A common refrain when I try to watch Live TV via the CBC Gem app on my RCA Roku TV.

Dear Minister St-Onge,

Seeing that I am currently unable to live stream the Toronto Maple Leafs game against the Nashville Predators on Hockey Night in Canada via CBC’s frequently malfunctioning Gem app on my Roku TV, figured I would write this post about my month of TV viewing without over-the-air (OTA) TV. Be advised that I am currently listening to the Leafs on AM radio instead. Nylander just scored a power play goal assisted by Matthews. 1-0 Leafs.

My past month without OTA TV resulted from having my TV antenna and accessories packed up as part of my ongoing ATSC 3.0 signal testing in the GTA. ATSC 3.0 signal scan #3 coming soon! In the meantime, here is ATSC 3.0 signal scan #2.

First Intermission for the Leafs game. 1-1.

The Good

CHCH live streaming via Roku’s YouTube app.

Although CHCH only live streams its regularly scheduled newscasts and the occasional press conference via its YouTube channel, live streaming CHCH via Roku’s YouTube app has been the most consistent performer for me over the past month. When CHCH is live streaming via YouTube, I have never had an issue viewing the Hamilton station’s live streams. Note that if you want to watch more live CHCH than just live CHCH news programming, the station is now live streaming most of its programming for no fee via its website (even though the note at the link says they only live stream news).

Live stream of Tele de Radio-Canada via Roku’s Tou.tv app.

Live streaming (en direct) Television de Radio-Canada via Radio-Canada’s Tou.tv Roku app has also worked well for me. French is not my mother tongue but I can usually manage well enough. While reading French Closed Captioning makes it even easier for me to follow French audio, I can’t figure out how to get captions to show via the Tou.tv Roku app (if indeed captions are even offered via the app).

The Bad

Trying to live streaming CBC Television via Roku’s CBC Gem app this morning.

While the superseded CBC TV Roku app worked well for live streaming (even allowing users to jump between each of CBC’s 14 live TV feeds without needing to login), ever since the CBC TV Roku app morphed into the CBC Gem Roku app this summer I have had many problems using it.

Almost every time I open the CBC Gem Roku app it freezes.

I then close the CBC Gem Roku app and reopen it.

Upon reopening, the CBC Gem Roku app will then work if I want to stream video on demand (VOD) programming.

However, if I click the Live TV button inside the CBC Gem Roku app, I regularly receive an error message that asks me to try again later.

Removing and reinstalling the Roku CBC Gem app.

 

When I asked Roku via X (the social media platform formerly known as Twitter) DM for help they advised I should reinstall the CBC Gem app. I did so, but no luck.  Roku is now advising the problem isn’t something on their end and that I should contact CBC/Radio-Canada. That the Tou.tv Roku app works so well for En direct streaming and the CBC Gem app is so poor for Live TV speaks volumes of just how divided the bilingual public broadcaster is.

Trying to live streaming the Leafs via the Roku CBC Gem app earlier tonight.

Unfortunately for me, the Leafs are not going to wait for the CBC Gem Roku app to work properly. Hence, listening to the game on AM radio.

With 10:24 left in the 2nd period (according to Joe Bowen on 590 AM), I just checked the CBC Gem Roku app one more time as part of this post and the Live TV is now working!

While I am looking forward to watching the rest of the Leafs game, the CBC Gem Roku app clearly isn’t ready for prime time.

Finally live streaming the Leafs!

 

Long live over-the-air TV!

Regards,

Steven

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Part 2: Attempting to receive ATSC 3.0 (nEXTgenTV) over-the-air (OTA) TV signals in the Greater Toronto Area (GTA) of Ontario, Canada

Scanning for ATSC 3.0 TV signals from a vehicle parked at the shore of Lake Ontario in Toronto, Canada.

Dear Minister St-Onge,

Writing with Part 2 of my efforts to receive ATSC 3.0 (also known as nEXTgenTV) over-the-air (OTA) TV signals in the Greater Toronto Area (GTA) of Ontario, Canada using ADTH’s ATSC 3.0 nEXTgenTV set-top box.

While my Part 1 blog post reported on my ATSC 3.0 scan from my Toronto condo unit, this post will report on my ATSC 3.0 scan conducted inside my vehicle this afternoon in Toronto while parked along the northern shore of Lake Ontario just east of the Humber River.

ATSC 3.0 Toronto scan testing location #2. Cyclists and Canadian Geese enjoying the Martin Goodman Trail along the shore of Lake Ontario, just east of the Humber River.

 

 

 

 

 

 

 

 

 

Unlike my 2010 scouts for ATSC 1.0 TV signals, the ADTH tuner I am using to scan for ATSC 3.0 signals isn’t a phantom powered USB tuner that can be plugged into a laptop computer (like the Diamond ATSC 1.0 tuner I used in 2010), so a car battery inverter was needed to power the ADTH ATSC 3.0 box, an antenna signal pre-amp booster, and a 19″ TV.

300W inverter used for the signal testing. I only needed about 10% of that but best not to tax the inverter.

Once I got the antenna hung from the passenger-side sunshade and the inverter fan was buzzing, I set the ATSC 3.0 box to scan.

First, the ADTH box pulled in 21 standard ATSC 1.0 signals. Next, it advised it was switching tuners and then proceeded to pull in five (!) ATSC 3.0 signals.

All of the ATSC 3.0 signals (identified with a nEXTgenTV logo) were from New York State.

While I was hoping for  one or two Canadian ATSC 3.0 test signals, my hunch was that NY would be the main source of ATSC 3.0 signals.

While the ATSC 3.0 TV signals were saved to the ADTH tuner box’s on-screen menu, the device was unfortunately unable to actually display video and/or audio from the five ATSC 3.0 stations.  The ADTH tuner box didn’t give any indication that the ATSC 3.0 stations were encrypted.

The ADTH tuner appeared to be trying to display each station once selected, but after showing a spinning circle/wheel symbol for a few seconds (similar to an internet/computer buffering circle/wheel) it would give up.

That a spinning buffer wheel/circle was displayed by the ADTH tuner makes me think  maybe it wants/needs internet as a back-channel to display the five ATSC 3.0 stations it has saved. Perhaps the NY signals just aren’t strong enough to display via my Makeshift May set-up (I’ve yet to find a signal strength indicator on the ADTH box), but if that was the case it should really have shown at least a few pixelated squares or something instead of just a blank screen.

My suspicion that perhaps lack of internet is the issue preventing me from watching the ATSC 3.0 signals is fuelled by a new YouTube video by Tyler the Antenna Man . Tyler’s video brought to my attention that ADTH’s own website currently indicates their ATSC 3.0 tuner box (the one I am using) needs internet to display DRM encrypted ATSC 3.0 signals. This note by ADTH runs counter to what the public has been told over the past few years that internet would not be needed to watch over-the-air ATSC 3.0 TV signals.

While it was disappointing I couldn’t actually watch the five ATSC 3.0 signals pulled in by the ADTH device, it was nonetheless exciting to see the ATSC 3.0 signals show in the menu.

These ATSC 3.0 blog posts are primarily fact finding missions and I am certainly learning a lot about how the U.S. is approaching use of the ATSC 3.0 standard.

Stay tuned for Part 3 of this GTA ATSC 3.0 reception blog series which will next take me to the parking lot at Humber College’s North Campus just south of Toronto’s Finch Avenue West.

Take care,

Steven

p.s. In recognition that today is Canada’s National Day for Truth and Reconciliation, please check out what the TRC report recommends in terms of enhancing Indigenous media and reconciliation here.

 

 

 

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Part 1: Attempting to receive ATSC 3.0 (nEXTgenTV) over-the-air (OTA) TV signals in the Greater Toronto Area (GTA) of Ontario, Canada

ADTH ATSC 3.0 (nEXTgenTV) tuner unboxing!

Dear Minister St-Onge,

Happy autumn.  Writing with exciting news (for me, at least).

The ATSC 3.0 (aka nEXTgenTV) tuner I preordered back in May has arrived. The reason I preordered this device sold by Atlanta-based ADTH for roughly $100 CDN, was due to it being the first ATSC 3.0 set-top box tuner approved by the ATSC to sport the nEXTgenTV logo. It reportedly also has the digital rights management (DRM) software now needed to receive DRM-encrypted ATSC 3.0 signals from Buffalo.

I plan (for starters) to test this ATSC 3.0 tuner from the following three Greater Toronto Area (GTA) locations.

  1. The first test location was the testing I did today from my west-end Toronto condo unit located roughly 3 km from Lake Ontario. More on that below.
  2. The second test location will be from a parking lot at the shore of Lake Ontario.
  3. The third test location will be from the parking lot of Humber College’s North Campus.

ATSC 3.0 tuner connected to rabbit ears and a HDTV.

Pictured above, the ADTH box is about the size and weight of two CD cases (I trust this to be a good comparison for fellow OTA TV Culters).  The box has lights to indicate power status (red for off, green for on) which helps with troubleshooting.

Once connected to my TV antenna (via coax), my TV (via HDMI), and after plugging the box into a power bar, the box first prompted me to initialize its remote. Check.

The box’s software then asked to connect to Wi-Fi…

 

 

Due to my concern that a Canadian I.P. address could affect my ATSC 3.0 access, I declined to connect to Wi-Fi.  The ATSC 3.0 standard is reported to work without internet.

Next, I was asked to enter my country. Again, due to fear of territorial discrimination, I advised I live in the United States. Come to think of it, I believe USA was the only option actually. I wouldn’t have selected Canada if given the option regardless.

Finally, the moment of truth. Time to scan!

As expected, I did not receive any ATSC 3.0 signals from my condo unit. I did however receive four ATSC 1.0 signals (I usually receive at least twice that number of ATSC 1.0 stations via my RCA Roku TV).

Scan from Toronto Location #1 returned 4 ATSC 1.0 stations and zero ATSC 3.0 stations.

 

Please stay tuned for test location #2 to be scanned from the northern shoreline of Lake Ontario!

Toronto ATSC 1.0 signal displayed via the ADTH nEXTgenTV tuner box

Take care,

Steven

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FROM THE ARCHIVE – Dude, where will my TV be? (cartt.ca)

Source: Government of Canada

Dear Minister St-Onge,

Congrats on your recent appointment as Minister of Canadian Heritage. Bonne chance!

Tonight’s blog post is a blast from the past. See below for my first paid gig writing about television broadcasting back in 2010.

COMMENTARY: Dude, where will my TV be? Canada’s digital transition still going nowhere

cartt.ca

October 07, 2010

By Steven James May

THE HYPE ASSOCIATED WITH Canada’s looming digital television transition remains fixated on the benefits that digital over-the-air (OTA) television will purportedly provide Canadian television viewers. While the CRTC describes the switch to digital OTA television as offering the promise of higher quality sound and picture, interactivity, and the potential for HDTV, if the signals being broadcast fail to reach a television-viewing household, these technological advances are meaningless.

Such a scenario could be the case for many of the approximate 10% of the television-viewing public in Canada who rely on over-the-air signals for their television. This is not to say that no one will benefit from the digitization of television broadcast signals in Canada. In the last big spectrum auction in 2008, the Government of Canada raked in over $4 billion.

The concern however is whether Canada’s digital television transition, currently scheduled for August 31, 2011, will serve the collective interest of all Canadian citizens, particularly those in rural and remote areas of the country.

As part of its broader digitization of broadcasting and telecommunications across the country, the Government of Canada has seemingly directed the CRTC to shift from managing broadcasting as a “public service essential to the maintenance and enhancement of national identity and cultural sovereignty” (as it says in the Broadcasting Act, 1991) in favour of having it turn to “market forces to the maximum extent feasible and to regulate only where necessary.

While such a shift can at first be viewed as a movement away from regulation, scholars including the likes of Vincent Mosco recognize that “eliminating government regulation is not deregulation but rather the expansion of market regulation”. Rather than relying on pure “market forces” to guide the future of over-the-air television broadcasting in Canada, the Government of Canada’s forced liberalization of the broadcast industry is indeed shaping how many rural and remote Canadian television viewers will be able to receive signals following the proposed switch-over date. By connecting citizenship to “communication rights,” says Mosco, the digital television transition can be seen as a possible “means to exclude people from the benefits of membership in a collective.”

As estimated in a study by Price Waterhouse Coopers prepared for the CRTC in 2009, 1.24 million Canadian households or 2.9 million Canadians, rely on OTA TV signals at least some of their television. It is currently unclear how many of these viewers will continue to receive over-the-air signals following the digital television transition, including those who dutifully invest in either a digital converter box or a new television set. Since the footprint of OTA digital television signals do not match those of analog, vast areas of the country could be without any over-the-air television signals following the digital transition.

Since Canadian broadcasters are only required by the CRTC to upgrade transmitters to digital in television markets of 300,000 viewers or more, it is unlikely that they will upgrade (at their own expense) transmitters in the remaining markets (although Shaw pledged to do so, albeit with tangible benefits money).

While the CRTC has announced that it will permit analog broadcasting to continue in certain areas of the country, allowing viewers in non-digital markets to continue receiving over-the-air television signals after the transition, it’s unclear which Canadian markets will qualify for such ongoing analog status. Furthermore, even if broadcasters are permitted to continue broadcasting in analog in certain markets after August 31, 2011, it is equally unclear whether broadcasters will maintain the required servicing and repair of their analog transmitters once they are fully immersed within a digital broadcast economy.

As for faith in a “hybrid system” of cable and satellite services to cater to those television viewers who will not be well-served by the digital OTA transition, this hybrid system too fails as a comprehensive fix. Cable television is simply not an option for those viewers who reside outside of areas serviced by cable companies. While satellite does appear to be an option for some viewers, the start-up cost of approximately $500 to get up and rolling with satellite TV (combined with ongoing subscription fees) makes satellite a comparatively expensive way to watch television.

In terms of watching television over the Internet, this is not a viable option for those Canadians whose access to the Internet is limited to a dial-up connection. Similarly, mobile TV service is contingent upon the existence of ubiquitous 3G/4G cellular (or ATSC Mobile TV) networks that are currently lacking in the country.

With less than 328 days remaining until Canada’s digital television transition, Minister of Canadian Heritage and Official Languages James Moore (the Minister in charge of the transition) would likely benefit from a quick glance at Australia’s DTV transition literacy platform.

When compared to Canada’s own DTV transition literacy site, the differences in the degree of sophistication and comprehensiveness are strikingly apparent.

More importantly, Minister Moore must work with Minister of Industry Tony Clement and Prime Minister Stephen Harper to consider, in good faith, investing a portion of spectrum auction revenues in the form of federal infrastructure funding. This funding could be directed at either, i) assisting Canadian broadcasters (public and private) in the Herculean task of converting more than eight hundred television transmitters across the country to digital, or ii) extending the country’s broadband Internet and/or cellular/Wi-Fi network penetration to include all television markets that stand to lose their over-the-air television signals.

If Minister Moore opts instead to stay the course and wait for market forces to provide such essential digital television infrastructure, he will be in for a rough awakening.

Steven James May is a documentary filmmaker and 2nd year PhD Student in Communication & Culture at Ryerson and York Universities in Toronto, Canada. Far from an analog curmudgeon, May’s research interests include the role that digital devices play in the formation of television-viewing socials (Latour, 2005). You can follow Steven on Twitter @stevenjmay and on his TV-focused blog, https://dudewhereismytv.wordpress.com.

 

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Quick visit to CKVR/CTV2 Barrie

CKVR-DT (CTV2 Barrie). July 2023.

Dear Minister Rodriguez,

Happy Friday.

I drove past CKVR (CTV2 Barrie) today and I couldn’t resist taking some snaps of this legacy television station.

The station launched as a privately owned CBC Television affiliate in 1955 and by 1968 CHUM acquired a third of the station before acquiring 100% by 1970 .

In 1977, a small plane hit the station’s original broadcast tower.

May 31, 1985 saw an F4 tornado slam into Barrie and surrounding communities. CKVR played a role in reporting on the storm damage and Barrie’s rebuild.

By 1994, CKVR ended its affiliation with CBC/Radio-Canada and switched to mainly airing CHUM’s CityTV programming, rebranding the station as The New VR in 1995.

CKVR (CTV2 Barrie) broadcast tower. July 2023.

 

When CHUM bought Craig Media in 2004, they rebranded CKVR under the name of Craig’s former stations, A-Channel, in 2005. When CTVglobemedia subsequently bought CHUM in 2007, they rebranded A-Channel as just A.

Most recently, after Bell received regulatory approval to re-purchase CTV/A in 2011, it rebranded its A stations (including CKVR) to CTV two, as part of switching its A stations operating in mandatory digital markets from analogue to digital over-the-air (OTA) broadcasting, and later to CTV2.

Here’s two/2 hoping CKVR survives to celebrate its 70th.

Regards,

Steven

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Why is ATSC 3.0/nEXTgEnTV such a taboo topic in Canada? (revised)

Dear Minister Rodriguez,

Happy 2023. How is the implementation of the newly adopted Bills C-11 and C-18 faring?

Writing this evening with regards to the status of the ATSC 3.0 television standard in Canada, marketed to consumers as nEXTgEnTV (pardon my best attempt at typing out the logo), a topic that you have never discussed publicly, to my knowledge.

The last time I blogged about ATSC 3.0 and Canada, here and here, was in 2018.  The posts featured responses submitted to the CRTC by Canadian conventional television broadcasters in response to the regulator’s 2016 request for information about each broadcaster’s future plans, if any, for ATSC 3.0. As the two posts illustrate, the overwhelming response by Canadian television broadcasters at the time was that they were essentially waiting to see if the federal government/CRTC was going to force them to test and/or use the 3.0 digital over-the-air (OTA) TV standard.

Since then, I am not aware of any testing of the ATSC 3.0 standard by Canadian television broadcasters  (although ISED did post requirements for experimental ATSC 3.0 testing last year). Instead, it has fallen to a  lab at Humber College in Toronto (a lab that is in no way affiliated with this blog) to commence the kind of robust ATSC 3.0 field testing and use models that Canadian television broadcasters should have started years ago. 

As this June, 2023 video from ATSC’s 40th anniversary conference details, ATSC 3.0 research, testing, and use outside the U.S. is happening in a number of countries including South Korea, Jamaica, Trinidad and Tobago, India, and Brazil. 

So why then is ATSC 3.0 so taboo in Canada? 

nEXTgEnTV logo on a Sony BRAVIA TV box at a Best Buy in Toronto, Canada in 2022.

The best explanation for this that I have heard, from someone who would know, was care of an interview YouTuber/antenna installation guy Tyler the Antenna Man conducted with the President of the ATSC, Madeleine Noland, at CES 2023 in Las Vegas. While Antenna Man’s final CES 2023 YouTube video did not feature Nolan’s response to his important question about the status of ATSC 3.0 in Canada, Antenna Man kindly permitted me to share his bonus interview clip via my own YouTube channel (please see the embedded video at the top of this post). 

To paraphrase Nolan’s discussion with Antenna Man in the video clip, Nolan argues that the current status of ATSC 3.0 in Canada relates back to Canada’s original digital transition to ATSC 1.0 more than a decade ago. Nolan (correctly) notes that unlike U.S. broadcasters, Canadian television broadcasters did not receive any special funding from the Canadian government to make the mandated switch from NTSC (analogue) to ATSC (digital) television broadcasting in Canada’s mandatory digital markets (although I would add that the provincial educational television broadcaster TVO did receive funding from the Province of Ontario to make the switch to ATSC 1.0).

As a result, Nolan claims that the ATSC transmitters that Canadian television broadcasters purchased and installed in preparation for Canada’s 2011 DTV transition/700 MHz repack (presumably less expensive ATSC 1.0 transmitters featuring fewer features) that are still being used today may not be capable of ATSC 3.0 broadcasting. That Canadian television broadcasters would now need to replace their roughly decade-old TV transmitters (or even newer in some cases for broadcasters that had to move their transmitters out of the 600 MHz band between 2019 and 2022 as per that spectrum repack), without special funding from the federal government, just to even test out the ATSC 3.0 standard helps to explain in part their lack of appetite for ATSC 3.0.

Regards,

Steven

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Replacement Roku Remote Redoubt

Gvirtue remote for Roku Express.

Dear Minister Rodriguez,

Writing to share the story of my efforts to purchase a replacement remote for my parents’ Roku Express audio-video streaming player.

Early in the COVID-19 pandemic, my mom’s dog chewed up their Roku remote pretty good. Mom managed to wrestle the various components from doggie’s maw, and with the help of some Scotch tape, the remote soldiered on until this past summer. Evidently, my potentially too rigorous cleaning of the remote in August bricked it (or rather, drowned it).

I immediately sought out the official replacement Roku remote, named the Roku Simple remote. No luck. No GTA stores had one for sale, not even Best Buy where I bought the original Roku Express unit. As for online offerings, while use a VPN revealed that Roku sells a Roku Simple remote to U.S. residents online, it is not sold online to Canadians.

Roku Simple remote for sale to customers in the United States.

After searching for fixes on YouTube, I learned Roku offers a no-fee app for mobile devices that serves as a Roku remote once connected to household Wi-Fi.  Roku’s streaming boxes don’t have controls/buttons, so the mobile phone app at least allowed for use of the Roku unit. However, each user of the Roku unit needs to have the Roku app on their (fully charged) mobile device, in contrast to using a communal AAA battery powered remote. As well, the Roku app was buggy  when I used it (via my 2.5 year old Samsung Android phone) and it often required a restart of my phone to sync up with the Roku box.

Once I realized the Roku phone app would not serve as a total fix for my parents, I reached out to Roku directly for help. Someone named Jean replied to my online message, advising the Roku Simple remote was not sold in Canada and that I should just buy the Roku Voice Remote.

Currently, the price of a Roku Voice remote in Canada is the same price as an entire Roku Express streaming kit in Canada ($29.99 CDN). When I advised Jean I did not want the Roku Voice remote, they advised “in order to get a replacement remote, you may purchase it [the Roku Voice Remote] through this link below. It is the only available” (Jean’s use of bold).

When I asked again why the Roku Simple remote was not for sale in Canada, Jean noted I should “…just go to the site and you will see for yourself and decide who will speak the truth. No need to justify. The original remote for Roku Express is the simple remote, not available in Canada”.

When I asked once again about the Roku Simple remote, Jean replied “Can you see the yellow part below? It is on the message sent to you on 08-18-2022. You can’t have it, Roku doesn’t offer it in Canada”.

Finally, Jean admitted the obvious, at least in terms of Roku options. “Sorry, if you want to have a simple remote, the only option is buy another Roku of the same model and you will have the simple remote”, said Jean. 

Jean’s option didn’t strike me as sustainable or as being cost effective.

Come this November, I finally rolled the dice and bought the Gvirtue Roku Express replacement remote pictured above for $11.99 on Amazon Canada.

When I wrote Jean back to share the good news from my dad that the Gvirtue remote was working well with their Roku Express, Jean replied, “It is not a Roku product and cannot be recommended” 

Regards,

Steven

 

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Canadian BDUs aiming to hike Skinny Basic TV by $3 (plus HST), to start.

Image: GoToVan, Attribution 2.0 Generic (CC BY 2.0).

Dear Minister Rodriguez,

Happy autumn. How is that whole Bill C-11 panning out for Canadian Heritage?

Writing today with regards to the request from a number of Canadian BDUs to have the CRTC increase the monthly fee for basic subscription TV by $3 (plus HST) a month, from $25/month to $28/month, with additional hikes in the future.

The CRTC implemented “Skinny Basic” TV in March 2016, following the CRTC’s Let’s Talk TV consultations. It is one of the legacy decisions from past CRTC Chairman Blais.

While I’d like to see you make a clear call for Skinny Basic TV to remain at $25/month forever (as per Costco’s recent $1.50 hot dog and a pop announcement), Canadians are able to tell the CRTC themselves here until October 28, 2022 November 28, 2022.

Take care,

Steven

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Part 6: Attempting to transition from Shaw Direct’s no-fee LTSS to its $25 ‘Skinny Basic’ television package

Dear Minister Rodriguez,

Happy Canada Day Eve.

Two days after my previous blog post, much of Ontario was hit by a derecho storm. A tornado even touched down in Uxbridge. More than 10 lives were lost across the province and widespread damage resulted. Dad survived the storm’s tour through the Addington Highlands thanks to sturdy A-frame joists that prevented two massive maples from crashing into his noggin. The communication tree housing my parents’ Shaw Direct and Xplornet dishes, pictured below, did not fare as well however.

Pictured at the top of this post is the custom stand Dad built to hold the Shaw Direct dish that a technician remounted two days ago. The technician advised Dad that 1.5 of Shaw Direct’s satellites were being received by the dish. The channel numbers have changed for some reason but the number of channels is comparable to past degraded summer satellite TV service (due to tree foliage).

If you are a Shaw Direct subscriber and you lost service during the May storm, contact them ASAP if you are expecting a credit for weeks without TV. When Mom recently asked Xplornet about a credit for five weeks without internet, they played/were dumb about the Victoria Day weekend storm and were not keen about granting a five week credit. I fear Shaw Direct may have a similar response when contacted about a credit.

Regards,

Steven

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